About France Boissons
France Boissons is a French distributor of beverages and services to professionals within the “out-of-home consumption” (CHD) market. A subsidiary of Heineken France since 1987, the company supplies 52,000 establishments in France through its 73 distribution centers. The company delivers 1/4 of French cafes, hotels and restaurants.
How does France Boissons work with eDesk?
Once you connect your France Boissons to eDesk, it will display all your messages, orders and order information in one place to help your Support Team stay on top of tickets.
Connect France Boissons to eDesk to get all the information you need on-hand and respond faster to customer queries from one shared mailbox. You’ll also have the ability to choose whether you’d like to reply to the operator, customer or operator & customer.
What are the benefits of using the France Boissons app?
Connecting your France Boissons account to eDesk will allow you to see all your buyer messages from that France Boissons account directly in your eDesk Mailbox.
You will also see the relevant France Boissons customer data directly on the right-hand side of every single ticket so you can reply to your customers directly from eDesk.
All your orders on France Boissons will be displayed within your eDesk account too.
You can also take advantage of all the amazing features eDesk has to offer:
Full team and France Boissons channel reporting
Built in auto replies
Manage your France Boissons marketplace SLAs
Auto-translate your messages
Respond faster with snippets and templates