H&M Home

Send/receive messages to/from your H&M Home customers.

About H&M Home

H&M HOME is a leading multinational home decor and accessories retailer that is part of H&M, the second-largest clothing retailer in the world.

How does H&M Home work with eDesk?

Once you connect your H&M Home to eDesk, it will display all your messages, orders and order information in one place to help your Support Team stay on top of tickets.
Connect H&M Home to eDesk to get all the information you need on-hand and respond faster to customer queries from one shared mailbox. You’ll also have the ability to choose whether you’d like to reply to the operator, customer or operator & customer.

What are the benefits of using the H&M Home app?

Connecting your H&M Home account to eDesk will allow you to see all your buyer messages from that H&M Home account directly in your eDesk Mailbox.

You will also see the relevant H&M Home customer data directly on the right-hand side of every single ticket so you can reply to your customers directly from eDesk.

All your orders on H&M Home will be displayed within your eDesk account too.

You can also take advantage of all the amazing features eDesk has to offer:

A centralized inbox for all apps
Real-time dynamic Insights

Full team and H&M Home channel reporting

Built in auto replies

Manage your H&M Home marketplace SLAs

Auto-translate your messages

Respond faster with snippets and templates

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