eDesk logo

Joules

Send/receive messages to/from your Joules customers.

About Joules

Joules is a British clothing company selling clothing and homeware products that are inspired by British country lifestyles.

How does Joules work with eDesk?

Once you connect your Joules to eDesk, it will display all your messages, orders and order information in one place to help your Support Team stay on top of tickets.
Connect Joules to eDesk to get all the information you need on-hand and respond faster to customer queries from one shared mailbox. You’ll also have the ability to choose whether you’d like to reply to the operator, customer or operator & customer.

What are the benefits of using the Joules app?

Connecting your Joules account to eDesk will allow you to see all your buyer messages from that Joules account directly in your eDesk Mailbox.

You will also see the relevant Joules customer data directly on the right-hand side of every single ticket so you can reply to your customers directly from eDesk.

All your orders on Joules will be displayed within your eDesk account too.

You can also take advantage of all the amazing features eDesk has to offer:

A centralized inbox for all apps
Real-time dynamic Insights

Full team and Joules channel reporting

Built in auto replies

Manage your Joules marketplace SLAs

Auto-translate your messages

Respond faster with snippets and templates

Entdecken Sie über 250 weitere Anwendungen und Integrationen

Optional

Carethy

About Carethy Carethy is the world’s largest beauty and personal care catalogue. Based in Spain, Carethy offers more than 70,000 products in its online marketplace, …

Optional

Distriartisan

About Distriartisan Distriartisan is a French DIY and building supplies company whose customers are craftspeople and DIY enthusiasts. The Distriartisan Marketplace offers tools, roofing, plumbing, …

Optional

Belk

About Belk Belk is a chain of American department stores in 16 US states. Belk stores and Belk.com offer apparel, shoes, accessories, cosmetics, home furnishings …

Optional

Mango

About Mango Mango is a leading Spanish fashion and homeware retailer with a passion for mediterranean style and culture. How does Mango work with eDesk? …

See our Privacy Notice for details as to how we use your personal data and your rights.

Weitere Informationen über die Verwendung Ihrer personenbezogenen Daten und Ihre Rechte finden Sie in unserem Datenschutzhinweis.