Feedback on Amazon is very important. In a survey by BrightLocal, 84% of customers said they trust online reviews and 74% indicated that a positive

It could be time to hop on the automation bandwagon, especially when it comes to Amazon feedback requests. Reviews are a crucial factor for your

Amazon’s Terms of Service (also called Policies and Agreements) can be confusing and vague at times. Often sellers are unsure of what they can/can’t do

Amazon has just released a new manual email template feature in beta for sellers in the US when using Buyer-Seller messaging. To access the feature,

Interested in tracking your Amazon product reviews, so you can deal with them right away? Well, you’ve come to the right place — we’re all

The best mistakes are the ones you can avoid making. In the spirit of that, eDesk takes a look at the top 15 biggest mistakes

First impressions count for everything online because buyers have little else to go on. And since Amazon is all about outstanding customer experiences, how you

At eDesk, we’re pretty serious about reviews! They provide social proof and are one of the top ways you can get more sales. But as

Did you know that three times as many buyers search for products to buy on Amazon, rather than Google? We can often think of SEO

If you’re one of the growing number of entrepreneurs who are dealing with their own product label and brand, then eDesk has got the post

The first rule of selling on marketplaces is: don’t ask for positive feedback — not directly anyway. The upside of the rule is that Amazon and eBay