Category: Amazon

How to Use Amazon Customer Feedback to Improve Listings and Cut Support Tickets

Sarah Grady May 22, 2026

Integration Deep Dive: Connecting Your Help Desk to Amazon’s API for Instant Order Edits and Refunds

Chloe Madden May 22, 2026

Amazon vs. Shopify: Who Owns the Customer? Using Support to Drive Repeat Purchases to Your Owned Store

Chloe Madden May 22, 2026

Diagnosing Amazon ‘Ghost’ and ‘Pending’ Orders: A Support Playbook That Protects Your Account Health

Chloe Madden May 22, 2026

How to Prepare Your Amazon Help Desk for the Q4 Surge

Sarah Grady May 22, 2026

5 Best Help Desk Software for Managing Amazon UK and eBay Customer Support in One Place

Chloe Madden May 22, 2026

eBay Fulfillment vs Amazon FBA: Complete Comparison

Ann O'Sullivan May 22, 2026

Amazon Prime Day 2026: Customer Service Best Practices for Sellers

Unni May 20, 2026

The Language Barrier on Global Amazon: How to Automate Multilingual Support and Keep the 24-Hour SLA Intact

Sarah Grady May 14, 2026

How to Empower Amazon Support Agents to Resolve Compliance Issues Without Escalation

Ann O'Sullivan May 12, 2026

How to Use Unified History to Stop Amazon Buyers Opening Multiple Tickets

Ann O'Sullivan May 12, 2026

How to Handle Amazon and eBay Messages: 5 Expert Tips for Sellers

Unni May 11, 2026