About Urban Outfitters
Urban Outfitters is a multinational lifestyle retail corporation. Operating in USA, Canada, Europe, and the United Arab Emirates, Urban Outfitters offers a merchandise mix of fashion, beauty and wellness, accessories, activewear and equipment, housewares, and music.
How does Urban Outfitters work with eDesk?
Once you connect your Urban Outfitters to eDesk, it will display all your messages, orders and order information in one place to help your Support Team stay on top of tickets.
Connect Urban Outfitters to eDesk to get all the information you need on-hand and respond faster to customer queries from one shared mailbox. You’ll also have the ability to choose whether you’d like to reply to the operator, customer or operator & customer.
What are the benefits of using the Urban Outfitters app?
Connecting your Urban Outfitters account to eDesk will allow you to see all your buyer messages from that Urban Outfitters account directly in your eDesk Mailbox.
You will also see the relevant Urban Outfitters customer data directly on the right-hand side of every single ticket so you can reply to your customers directly from eDesk.
All your orders on Urban Outfitters will be displayed within your eDesk account too.
You can also take advantage of all the amazing features eDesk has to offer:
Full team and Urban Outfitters channel reporting
Built in auto replies
Manage your Urban Outfitters marketplace SLAs
Auto-translate your messages
Respond faster with snippets and templates