Elevating Customer Experience with AI-Powered eCommerce Support

Panelists

Evan De Vere Hunt

Senior Product Manager | eDesk

Mady Mitchell

Partner Accounts Manager | Linnworks

Video

Discover how AI is transforming eCommerce customer support from automating repetitive queries to helping teams respond faster and more efficiently. Learn how the right AI tools can streamline support operations and improve customer experiences without disrupting your workflows.

What you’ll learn

  • The biggest challenges in modern eCommerce customer support

  • How AI can improve efficiency and customer satisfaction

  • Cutting through the AI hype

  • How to introduce AI without disrupting your existing workflows

  • The future of AI-powered customer service

Discover more

eDesk at TikTok Shop Connect in London
eCommerce

eDesk at TikTok Shop Connect in London

We’re excited to share that eDesk is joining TikTok Shop Connect, hosted by eCommerce Nurse. This event is designed to help sellers and brands grow on TikTok Shop with practical insights, real examples, and community-led learnings.

eDesk is headed to Watson Weekend Live at NRF 2026
eCommerce

eDesk is headed to Watson Weekend Live at NRF 2026

We’re excited to share that eDesk is joining this year’s Watson Weekend Live, taking place at one of New York’s most unique performance spaces, The Asylum NYC. It’s bold, intimate, and built for the kind of authentic, high-impact conversations this event is known for.

Join eDesk at the TikTok Sellers Summit
eCommerce

Join eDesk at the TikTok Sellers Summit

Join Darren Heaphy, our VP of Product, for “From Trends to Transaction: How TikTok Drives Real-Time, Shoppable Content”