eDesk logo

Coppel

About Coppel

Coppel is a Mexico-based retail chain that is one of the largest retailers in the world. Coppel sells a vast range of products that includes electronics, fashion, homewares, furniture, musical instruments, vehicles, and more.

How does Coppel work with eDesk?

Once you connect your Coppel to eDesk, it will display all your messages, orders and order information in one place to help your Support Team stay on top of tickets.
Connect Coppel to eDesk to get all the information you need on-hand and respond faster to customer queries from one shared mailbox. You’ll also have the ability to choose whether you’d like to reply to the operator, customer or operator & customer.

What are the benefits of using the Coppel app?

Connecting your Coppel account to eDesk will allow you to see all your buyer messages from that Coppel account directly in your eDesk Mailbox.

You will also see the relevant Coppel customer data directly on the right-hand side of every single ticket so you can reply to your customers directly from eDesk.

All your orders on Coppel will be displayed within your eDesk account too.

You can also take advantage of all the amazing features eDesk has to offer:

A centralized inbox for all apps
Real-time dynamic Insights

Full team and Coppel channel reporting

Built in auto replies

Manage your Coppel marketplace SLAs

Auto-translate your messages

Respond faster with snippets and templates

Categories
Resources

Explore 250+ other apps & integrations

Mango

About Mango Mango is a leading Spanish fashion and homeware retailer with a passion for mediterranean style and culture. How does Mango work with eDesk? …

Agora

About Agora AGORA is the UK’s next-generation beauty commerce app combining a unique livestream shopping experience with a marketplace of thousands of products, powered by …

Klaviyo (Beta)

How does Klaviyo (Beta) work with eDesk? The eDesk-Klaviyo integration offers unparalleled flexibility by allowing you to create your own rules for sending events to …

Kohl’s

About Kohl’s Kohl’s is one of the largest department store chains in the USA. With more than 1,100 stores in 49 states, Kohl’s offers its …