Benefits

  • Automatically match Linnworks order data to tickets within eDesk for streamlined workflow order management.
  • Seamlessly add notes to Linnworks order from eDesk, promoting efficient communication and collaboration between teams.
  • Get all the information you need on-hand, help your Support Team stay on top of tickets and respond faster to customer queries from one shared mailbox.

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Aircall

Start making and receiving your calls directly from eDesk

Most Popular
Voice Services
Rithum

Connecting Rithum to eDesk will equip you with all the context you need to achieve positive outcomes for your customers. Reply to queries from your Rithum channels directly in eDesk and get visibility of order data including returns and cancellations your customers have made alongside the ticket in eDesk. You can also use the eDesk Rithum integration to connect 1 additional channel that eDesk doesn’t support natively. Sync and view order details in Rithum directly inside eDesk.

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Automation & Management
Veeqo

Automatically forward emails from Veeqo into eDesk.

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Tracking & Shipping