Veeqo
eDesk’s integration with Veeqo logs all outgoing support emails against your Veeqo order history to provide one-click access from your support ticket, directly into the relevant order in your Veeqo account. So your agents have all the information needed on-hand to respond to customer queries faster
Benefits
- Streamline order management with a comprehensive view of Veeqo order data alongside each support ticket in eDesk for quick access to relevant information.
- Log outgoing support emails against Veeqo order history, enabling one-click access from support tickets to the corresponding Brightpearl order.
- Use smart snippets to automatically insert Veeqo order data into responses and automated message templates for quicker personalization.
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Aircall
Start making and receiving your calls directly from eDesk
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Send/receive messages from BigCommerce customers and view order data
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