You don’t have to take our word for it.
We figured that you’re probably curious about how it all works, so we’ve made it easier for you to learn about what eDesk has to offer— at your own pace.

Sit back and learn.
It’s time to set your team up for success. Learn about how eDesk is revolutionizing
customer support for eCommerce sellers like you.
01:53
What is eDesk? 🤔
Hint: It’s an eCommerce Helpdesk.

01:00
The eDesk Mailbox
Organize your customer support.

00:52
Team & Business Reporting
Plan and improve team performance.

00:58
Replying to Tickets
Reply with all the context at hand.

01:00
Automating workflows with Smart Tools
Hello automation, goodbye repetitive work!

01:00
Responding faster with Templates
Breeze through repetitive questions with templates.

Ready when you are 😁
If you like what you see— let’s dive straight in.
Start your free trial or book a slot to learn the ropes with one of our eDesk specialists.