Elkjøp (also known as Elgiganten) is the largest consumer electronics retailer in the Nordic Countries, with four hundred stores in six countries.
How does Elkjop work with eDesk?
Once you connect your Elkjop to eDesk, it will display all your messages, orders and order information in one place to help your Support Team stay on top of tickets.
Connect Elkjop to eDesk to get all the information you need on-hand and respond faster to customer queries from one shared mailbox. You’ll also have the ability to choose whether you’d like to reply to the operator, customer or operator & customer.
What are the benefits of using the Elkjop app?
Connecting your Elkjop account to eDesk will allow you to see all your buyer messages from that Elkjop account directly in your eDesk Mailbox.
You will also see the relevant Elkjop customer data directly on the right-hand side of every single ticket so you can reply to your customers directly from eDesk.
All your orders on Elkjop will be displayed within your eDesk account too.
You can also take advantage of all the amazing features eDesk has to offer:
A centralized inbox for all apps
Real-time dynamic Insights
Full team and Elkjop channel reporting
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