StoreFeeder
eDesk’s integration with Storefeeder allows you to simultaneously streamline order management and customer support operations across all selling channels - Improving customer experience and business scalability. You can view order information from Storefeeder & add notes on order-related tickets centrally inside eDesk.
Benefits
- Automatically match Storefeeder order tracking data to tickets within eDesk for streamlined workflow order management.
- Seamlessly add notes to Storefeeder order from eDesk, promoting efficient communication and collaboration between teams.
- Get all the information you need on-hand, help your Support Team stay on top of tickets and respond faster to customer queries from one shared mailbox.
- Open orders in StoreFeeder from with eDesk Mailbox.
Discover More
Etsy
Streamline Etsy support with eDesk, Get notified of customer messages, assign agents, add SLA’s and attach order notes and order information.
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Marketplace
WooCommerce
Send/receive messages from WooCommerce customers and view order data
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Webstore
eDesk Knowledge base
Reduce customer queries by up to 30% with eDesk Knowledge base
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Knowledge base