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eDesk Integration - eBay

eBay

Send and receive messages to and from your eBay customers, manage eBay cases and display order and tracking data across the 20 different eBay marketplaces currently supported.

About eBay
eBay Inc. is an American multinational e-commerce corporation based in San Jose, California, that facilitates consumer-to-consumer and business-to-consumer sales through its website. eBay was founded by Pierre Omidyar in 1995, and became a notable success story of the dot-com bubble.

eBay and eDesk
eDesk seamlessly connects with 20 eBay marketplaces including America, UK, France, Germany, Spain, Italy, Canada, Australia.

Once you connect your eBay account to eDesk, it will display all your orders, messages, delivery times, returns and refund details in one place to help your Support Team stay on top of tickets.

You can connect all your eBay marketplaces so you can prioritise tickets, have all the information you need on-hand and respond faster to customer queries from one shared mailbox.

What are the benefits of using the eBay app?
Connecting your eBay account to eDesk will allow you to see all your buyer messages from that eBay account directly in your eDesk Mailbox.

You will also see the relevant eBay customer data directly on the right-hand side of every single ticket so you can reply to your customers directly from eDesk.

All your orders on eBay will be displayed within your eDesk account too.

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