Eobuwie is the market leader in the sale of footwear and accessories online in Central and Eastern Europe, offering over 170,000 products from over 580 brands. The company currently operates in 17 European markets.
How does Eobuwie work with eDesk?
Once you connect your Eobuwie to eDesk, it will display all your messages, orders and order information in one place to help your Support Team stay on top of tickets.
Connect Eobuwie to eDesk to get all the information you need on-hand and respond faster to customer queries from one shared mailbox. You’ll also have the ability to choose whether you’d like to reply to the operator, customer or operator & customer.
What are the benefits of using the Eobuwie app?
Connecting your Eobuwie account to eDesk will allow you to see all your buyer messages from that Eobuwie account directly in your eDesk Mailbox.
You will also see the relevant Eobuwie customer data directly on the right-hand side of every single ticket so you can reply to your customers directly from eDesk.
All your orders on Eobuwie will be displayed within your eDesk account too.
You can also take advantage of all the amazing features eDesk has to offer:
Full team and Eobuwie channel reporting
Built in auto replies
Manage your Eobuwie marketplace SLAs
Auto-translate your messages
Respond faster with snippets and templates