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Your customer service team isn’t just solving problems. They’re standing between you and abandoned carts, lost sales, and customers bouncing to your competitors. Most ecommerce
Getting more reviews on Amazon feels like trying to catch water with your bare hands. You sell a great product. Customers love it. But asking
An angry customer is a moment. They’re frustrated, possibly at the end of their rope, and they need to feel heard. How you respond in
How can proactive customer support reduce shopping cart abandonment? Most ecommerce teams focus on checkout optimization alone. But the missing piece is real-time support. When
Let’s be honest. Running an eCommerce business means dealing with repetitive customer service tasks day after day. Your team answers the same questions, handles the
Here’s the truth: the customer support software your B2B company uses probably won’t cut it for your eCommerce store. We know this because the two
What’s next for Magento AI and automation in eCommerce? The platform is evolving fast, with artificial intelligence reshaping how sellers manage support, inventory, and customer
Zendesk works fine for many businesses. But if you run an online store, you probably already know it feels clunky. You’re toggling between tabs. Your
Quando un cliente invia un’email al tuo team di assistenza a mezzanotte, probabilmente stai dormendo. Ma un sistema di intelligenza artificiale non lo sta facendo.
Che cos’è l’assistenza clienti di un e-commerce e perché è importante per i tuoi profitti? È la spina dorsale della fidelizzazione dei clienti, della loro
Come sta cambiando il mercato Walmart e cosa devono fare i venditori? I media per la vendita al dettaglio stanno aumentando, l’intelligenza artificiale sta entrando
Come puoi integrare TikTok Shop con Shopify e gli altri marketplace senza creare caos? La risposta più breve è impostare un’integrazione di TikTok Shop che
