eDesk logo

Douglas

Send/receive messages to/from your Douglas customers.

About Douglas

Douglas is the leading premium beauty group in Europe, offering more than 160,000 beauty and lifestyle products in their e-commerce platform.

How does Douglas work with eDesk?

Once you connect your Douglas to eDesk, it will display all your messages, orders and order information in one place to help your Support Team stay on top of tickets.
Connect Douglas to eDesk to get all the information you need on-hand and respond faster to customer queries from one shared mailbox. You’ll also have the ability to choose whether you’d like to reply to the operator, customer or operator & customer.

What are the benefits of using the Douglas app?

Connecting your Douglas account to eDesk will allow you to see all your buyer messages from that Douglas account directly in your eDesk Mailbox.

You will also see the relevant Douglas customer data directly on the right-hand side of every single ticket so you can reply to your customers directly from eDesk.

All your orders on Douglas will be displayed within your eDesk account too.

You can also take advantage of all the amazing features eDesk has to offer:

A centralized inbox for all apps
Real-time dynamic Insights

Full team and Douglas channel reporting

Built in auto replies

Manage your Douglas marketplace SLAs

Auto-translate your messages

Respond faster with snippets and templates

Explore 250+ other apps & integrations

Optional

Phone House Spain

About Phone House Spain Phone house is a leader in the telecommunications market in Spain. How does Phone House Spain work with eDesk? Once you …

Optional

Express

About Express Express is a US fashion-forward apparel brand and style community. The Express marketplace connects Express’ ambitious, style-conscious fans with unique vendors & top …

Optional

Oriental Trading Company

About Oriental Trading Company Oriental Trading Company, Inc. (“OTC”), a Berkshire Hathaway company, is the nation’s largest direct retailer and online destination for party supplies, …

Optional

Afound

About Afound Afound offers great discounts on everything, always. The online marketplace (afound.com) offers the customer discounts on products from all H&M Group brands together …

See our Privacy Notice for details as to how we use your personal data and your rights.