Skip to content

Book a personalized demo and see how eDesk’s AI Agent handles eCommerce customer support end-to-end:

  • Resolves tickets autonomously, answering order, shipping, returns, and product questions 24/7, everywhere you sell

  • Uses real order and shopper data to deliver accurate, personalized responses

  • Handles repetitive queries at scale, freeing your team to focus on conversations that need a human

  • Set up in minutes, configured around your store, policies, and customer support processes

  • Keeps you in control with human handoff, guardrails, and full visibility into every AI resolution

Book your demo and see how many of your customer support queries eDesk's AI Agent could be resolving for you.

Essential

Build a strong support foundation

Start with a 14-day free trial that includes every feature, then pick the plan that’s right for you.

Start for free
or try our pricing calculator
Growth

Build an efficient, loyalty-driving support team

Start with a 14-day free trial that includes every feature, then pick the plan that’s right for you.

Start for free
or try our pricing calculator
ProfessionalMost Popular

Streamline and optimize your entire support operation

Start with a 14-day free trial that includes every feature, then pick the plan that’s right for you.

Start for free
or try our pricing calculator
Enterprise

Custom workflows and reports for large-scale brands

Start with a 14-day free trial that includes every feature, then pick the plan that’s right for you.

Contact Sales
or try our pricing calculator

Everything in essential

  • 1 online store / marketplace
  • Centralized support workspace
  • Social messaging
  • Live chat
  • Rule-based automations
  • AI powered chatbot*

Everything in essential, plus

  • 5 online stores / marketplaces
  • Ticket, agent & channel performance
  • CSAT surveys
  • 3rd party ticket collaboration
  • Data migrations into eDesk
  • Advanced sales, product & channel reports
  • Chatbot branding removal

Everything in growth, plus

  • 10 online stores / marketplaces
  • Detailed Reporting Extracts
  • Custom Roles & Permissions
  • Custom Fields
  • 2FA Access
  • Assisted Onboarding & Training

everything in professional, plus

  • Unlimited number of online stores/ marketplaces*
  • JSON extracts for BI imports
  • Multi-Brand workflows
  • Dedicated account manager
  • Tailored onboarding

$39$49

per agent/ month

$89$115

per agent/ month

$119$149

per agent/ month