Book a personalized demo and see how eDesk’s AI Agent handles eCommerce customer support end-to-end:
Resolves tickets autonomously, answering order, shipping, returns, and product questions 24/7, everywhere you sell
Uses real order and shopper data to deliver accurate, personalized responses
Handles repetitive queries at scale, freeing your team to focus on conversations that need a human
Set up in minutes, configured around your store, policies, and customer support processes
Keeps you in control with human handoff, guardrails, and full visibility into every AI resolution
Book your demo and see how many of your customer support queries eDesk's AI Agent could be resolving for you.
Build a strong support foundation
Start with a 14-day free trial that includes every feature, then pick the plan that’s right for you.
Start for freeBuild an efficient, loyalty-driving support team
Start with a 14-day free trial that includes every feature, then pick the plan that’s right for you.
Start for freeStreamline and optimize your entire support operation
Start with a 14-day free trial that includes every feature, then pick the plan that’s right for you.
Start for freeCustom workflows and reports for large-scale brands
Start with a 14-day free trial that includes every feature, then pick the plan that’s right for you.
Contact SalesEverything in essential
- 1 online store / marketplace
- Centralized support workspace
- Social messaging
- Live chat
- Rule-based automations
- AI powered chatbot*
Everything in essential, plus
- 5 online stores / marketplaces
- Ticket, agent & channel performance
- CSAT surveys
- 3rd party ticket collaboration
- Data migrations into eDesk
- Advanced sales, product & channel reports
- Chatbot branding removal
Everything in growth, plus
- 10 online stores / marketplaces
- Detailed Reporting Extracts
- Custom Roles & Permissions
- Custom Fields
- 2FA Access
- Assisted Onboarding & Training
everything in professional, plus
- Unlimited number of online stores/ marketplaces*
- JSON extracts for BI imports
- Multi-Brand workflows
- Dedicated account manager
- Tailored onboarding
$39$49
per agent/ month$89$115
per agent/ month$119$149
per agent/ month