Der Kundensupport für den eCommerce erlebt einen Leistungssprung: Mehr als 46 % der eingehenden Anfragen werden von KI „bearbeitet“, und die ersten Anwender berichten von
eDesk is the first eCommerce helpdesk software to integrate with Whatsapp Business. The feature will enable retailers to provide customer support on the messaging platforms
eDesk’s integration with Mirakl will enable marketplace sellers to centrally manage all their customer support, at scale, in one unified inbox. eDesk, the e-commerce platform
eDesk to create 150 jobs over 18 months, with a focus on technology and product roles as they accelerate growth into the US and EMEA
Amazon is the largest online retailer in the world generating $386.06 billion in revenue in 2020[2], of which $104.41 billion was generated through international revenue
CEO Alex Payne nahm die Auszeichnung im Namen von eDesk bei den diesjährigen Deloitte Ireland Technology Fast 50 Awards 2021 entgegen. Ich freue mich, Ihnen
In celebration of eDesk’s partnership with Aircall, our Head of Product Marketing, Sean Broderick and Aircall’s Technology and Partnerships Manager, Autumn Carter got together to
The eDesk and Aircall partnership provides online retailers with access to cloud-based phone calling capabilities, joining the existing eDesk suite that centralises their email, chat
eDesk appoints former J2 Global marketer Fiona O’Connor as new Vice President of Global Marketing. eDesk, the leader in eCommerce-focused customer service software, has appointed
Just like you, we’re passionate about our customers – their success is what drives us. That’s why the eDesk Product team is always making our
IRX Engage Summit (5-9th July 2021) will bring the most relevant, current and valuable insight into the technologies to help your online brand grow. Have
ECOMWORLD 2021, the largest online event for the eCommerce industry, takes place June 28th-29th. Are you attending ECOMWORLD 2021, the largest online event for the
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