Ashley Furniture

Send/receive messages to/from your Ashley Furniture customers.

About Ashley Furniture

Ashley is the #1 furniture and mattress retailer in the US.

How does Ashley Furniture work with eDesk?

Once you connect your Ashley Furniture to eDesk, it will display all your messages, orders and order information in one place to help your Support Team stay on top of tickets.
Connect Ashley Furniture to eDesk to get all the information you need on-hand and respond faster to customer queries from one shared mailbox. You’ll also have the ability to choose whether you’d like to reply to the operator, customer or operator & customer.

What are the benefits of using the Ashley Furniture app?

Connecting your Ashley Furniture account to eDesk will allow you to see all your buyer messages from that Ashley Furniture account directly in your eDesk Mailbox.

You will also see the relevant Ashley Furniture customer data directly on the right-hand side of every single ticket so you can reply to your customers directly from eDesk.

All your orders on Ashley Furniture will be displayed within your eDesk account too.

You can also take advantage of all the amazing features eDesk has to offer:

A centralized inbox for all apps
Real-time dynamic Insights

Full team and Ashley Furniture channel reporting

Built in auto replies

Manage your Ashley Furniture marketplace SLAs

Auto-translate your messages

Respond faster with snippets and templates

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