TradeSquare is a fair dinkum Australian B2B trading platform for Australian SMEs to source products from Australian distributors and wholesalers. TradeSquare have assembled an unprecedented range of items at wholesale prices and offer buyers 60-days free credit – all in a single online location you can visit anytime from anywhere.
How does TradeSquare work with eDesk?
Once you connect your TradeSquare to eDesk, it will display all your messages, orders and order information in one place to help your Support Team stay on top of tickets.
Connect TradeSquare to eDesk to get all the information you need on-hand and respond faster to customer queries from one shared mailbox. You’ll also have the ability to choose whether you’d like to reply to the operator, customer or operator & customer.
What are the benefits of using the TradeSquare app?
Connecting your TradeSquare account to eDesk will allow you to see all your buyer messages from that TradeSquare account directly in your eDesk Mailbox.
You will also see the relevant TradeSquare customer data directly on the right-hand side of every single ticket so you can reply to your customers directly from eDesk.
All your orders on TradeSquare will be displayed within your eDesk account too.
You can also take advantage of all the amazing features eDesk has to offer:
Full team and TradeSquare channel reporting
Built in auto replies
Manage your TradeSquare marketplace SLAs
Auto-translate your messages
Respond faster with snippets and templates