About ABB Brazil
ABB is a leader in power and automation technologies that enable utility and industry customers to improve performance while lowering environmental impact.
How does ABB Brazil work with eDesk?
Once you connect your ABB Brazil to eDesk, it will display all your messages, orders and order information in one place to help your Support Team stay on top of tickets.
Connect ABB Brazil to eDesk to get all the information you need on-hand and respond faster to customer queries from one shared mailbox. You’ll also have the ability to choose whether you’d like to reply to the operator, customer or operator & customer.
What are the benefits of using the ABB Brazil app?
Connecting your ABB Brazil account to eDesk will allow you to see all your buyer messages from that ABB Brazil account directly in your eDesk Mailbox.
You will also see the relevant ABB Brazil customer data directly on the right-hand side of every single ticket so you can reply to your customers directly from eDesk.
All your orders on ABB Brazil will be displayed within your eDesk account too.
You can also take advantage of all the amazing features eDesk has to offer:
Full team and ABB Brazil channel reporting
Built in auto replies
Manage your ABB Brazil marketplace SLAs
Auto-translate your messages
Respond faster with snippets and templates