Magento

Magento and your other sales and communication channels in one centralized platform, streamlining your Support Team's workflow. Spend less time and effort on your customer support, all while delighting shoppers and improving response rates.

Send/receive messages from Magento customers and view order data

Benefits

Automatically organize and prioritize expiring tickets from Magento to meet SLA’s and delight customers
Equip your agents with the context needed to provide quick and informed responses with all Magento customer and order data automatically attached to each eDesk ticket
Collaborate with other agents and external third parties such as a fulfillment service or supplier centrally in the eDesk ticket for efficient resolution.
Leverage built-in AI automations to create prompt, personalized responses, using message templates and snippets to auto-populate relevant customer and order data from Magento
Utilize comprehensive reporting features to analyze support performance for Magento against other channels, make data-driven decisions, and enhance overall efficiency.

Send/receive messages from Magento customers and view order data

How to connect Magento with eDesk »

Learn More about our Magento Integration »

Explore 250+ other apps & integrations

J.Crew

About J.Crew J.Crew is an American clothing, footwear, and accessories retailer with stores throughout the USA. How does J.Crew work with eDesk? Once you connect ...

Secret Sales

About Secret Sales Secret Sales is a UK marketplace platform that’s fast becoming the number one destination for fashion, sportswear, and luxury cosmetics, all at ...

Distriartisan

About Distriartisan Distriartisan is a French DIY and building supplies company whose customers are craftspeople and DIY enthusiasts. The Distriartisan Marketplace offers tools, roofing, plumbing, ...

League

About League A health and wellness shopping experience powered with employer-funded access. How does League work with eDesk? Once you connect your League to eDesk, ...

Magento

Benefits

Categories

Resources

Explore 250+ other apps & integrations

J.Crew

Secret Sales

Distriartisan

League

Discover our other products

Compare

Alternatives

Features

Integrations

Resources

Guides

Company

Follow along with us