Nature & Découvertes

Send/receive messages to/from your Nature & Découvertes customers.

About Nature & Découvertes

Since its creation in 1990, Nature et Découvertes has offered a quality, inspiring, innovative and committed range of products and services, which promotes the treasures of nature and invites everyone to act responsibly for a better world.

How does Nature & Découvertes work with eDesk?

Once you connect your Nature & Découvertes to eDesk, it will display all your messages, orders and order information in one place to help your Support Team stay on top of tickets.
Connect Nature & Découvertes to eDesk to get all the information you need on-hand and respond faster to customer queries from one shared mailbox. You’ll also have the ability to choose whether you’d like to reply to the operator, customer or operator & customer.

What are the benefits of using the Nature & Découvertes app?

Connecting your Nature & Découvertes account to eDesk will allow you to see all your buyer messages from that Nature & Découvertes account directly in your eDesk Mailbox.

You will also see the relevant Nature & Découvertes customer data directly on the right-hand side of every single ticket so you can reply to your customers directly from eDesk.

All your orders on Nature & Découvertes will be displayed within your eDesk account too.

You can also take advantage of all the amazing features eDesk has to offer:

A centralized inbox for all apps
Real-time dynamic Insights

Full team and Nature & Découvertes channel reporting

Built in auto replies

Manage your Nature & Découvertes marketplace SLAs

Auto-translate your messages

Respond faster with snippets and templates

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