About Perfume’s Club
A company with a family business spirit with multinational professionalism and more than 75 years of experience. We have been growing steadily since the webpage was created in 2009.
How does Perfume’s Club work with eDesk?
Once you connect your Perfume’s Club to eDesk, it will display all your messages, orders and order information in one place to help your Support Team stay on top of tickets.
Connect Perfume’s Club to eDesk to get all the information you need on-hand and respond faster to customer queries from one shared mailbox. You’ll also have the ability to choose whether you’d like to reply to the operator, customer or operator & customer.
What are the benefits of using the Perfume’s Club app?
Connecting your Perfume’s Club account to eDesk will allow you to see all your buyer messages from that Perfume’s Club account directly in your eDesk Mailbox.
You will also see the relevant Perfume’s Club customer data directly on the right-hand side of every single ticket so you can reply to your customers directly from eDesk.
All your orders on Perfume’s Club will be displayed within your eDesk account too.
You can also take advantage of all the amazing features eDesk has to offer:
Full team and Perfume’s Club channel reporting
Built in auto replies
Manage your Perfume’s Club marketplace SLAs
Auto-translate your messages
Respond faster with snippets and templates