Benefits

  • Streamline order management with a comprehensive view of Shipstation order data alongside each support ticket in eDesk for quick access to relevant information.
  • Use smart snippets to automatically insert Shipstation order data into responses and automated message templates for quicker personalization.

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ChannelEngine

Streamline communication with your Channel Engine marketplace customers with smart, centralized customer support in eDesk.

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eDesk Knowledge base

Reduce customer queries by up to 30% with eDesk Knowledge base

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MediaMarkt Germany

Streamline MediaMarkt Germany customer support with centralized customer and operator communications in eDesk.

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