eCommerce-Kundendienst: ultimativer Leitfaden 2022
Unternehmen, die im Jahr 2022 über mehrere Plattformen verkaufen, haben eines gemeinsam: Sie sind sich einig, dass ein erstklassiger eCommerce-Kundenservice der Schlüssel zu positiven
Moderator, VP Marketing, eDesk
Director Product Management and Technology, Amazon Multi-Channel Fulfillment
Senior Product Manager, ChannelAdvisor
Head of Product, eDesk
For most eCommerce retailers, adopting a multi-channel strategy is one of the most effective ways to grow their business. However, expanding online businesses across other channels and/or geographies is challenging, especially when you can’t apply the same setup across channels and fulfillment is fragmented. Core to successfully scaling will be maintaining a great customer experience whilst navigating all these new changes.
On Thursday 3rd March 2022, our team of expert panelists from Amazon Multi-Channel Fulfillment, ChannelAdvisor, and eDesk took a deep dive into what’s needed to simplify growth complexity without compromising on providing an extraordinary customer experience.
Topics we discuss included;
Unternehmen, die im Jahr 2022 über mehrere Plattformen verkaufen, haben eines gemeinsam: Sie sind sich einig, dass ein erstklassiger eCommerce-Kundenservice der Schlüssel zu positiven
[Infographic] Why online sellers need extraordinary multichannel customer experiences
For most online retailers, adopting a multichannel eCommerce strategy is one of the most effective ways to grow their business. However, expanding online businesses across
Modern customers aren’t just shopping through one specific channel every time. The typical 21st Century customer interacts with numerous channels, both physical and digital, from
Wählen Sie Ihre Sprache
© eDesk 2022, Alle Rechte vorbehalten.