About Parker Hannifin
Parker is an American corporation specializing in motion and control technologies. With 58,000 employees, Parker is one of the largest companies in the world in motion control technologies, including aerospace, climate control, electromechanical, filtration, fluid and gas handling, hydraulics, pneumatics, process control, and sealing and shielding.
How does Parker Hannifin work with eDesk?
Once you connect your Parker Hannifin to eDesk, it will display all your messages, orders and order information in one place to help your Support Team stay on top of tickets.
Connect Parker Hannifin to eDesk to get all the information you need on-hand and respond faster to customer queries from one shared mailbox. You’ll also have the ability to choose whether you’d like to reply to the operator, customer or operator & customer.
What are the benefits of using the Parker Hannifin app?
Connecting your Parker Hannifin account to eDesk will allow you to see all your buyer messages from that Parker Hannifin account directly in your eDesk Mailbox.
You will also see the relevant Parker Hannifin customer data directly on the right-hand side of every single ticket so you can reply to your customers directly from eDesk.
All your orders on Parker Hannifin will be displayed within your eDesk account too.
You can also take advantage of all the amazing features eDesk has to offer:
Full team and Parker Hannifin channel reporting
Built in auto replies
Manage your Parker Hannifin marketplace SLAs
Auto-translate your messages
Respond faster with snippets and templates