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Catégorie : Populaire

Reduce customer response times

5 Ways to Reduce Customer Response Times

In today’s competitive world, customer service is all about ensuring a superior customer experience. This means that the top brands must all compete to provide

Customer support trends

7 Top Customer Support Trends for 2021

Just like a classic car, aged whiskey or that little black dress, superior customer service never goes out of style. Companies like First Direct, Lakeland,

eDesk Product Update Feb 2020

eDesk Product Update: Feb 2021

Over the last few months, the eDesk Product team has been working hard on making our eCommerce helpdesk and feedback platform even better. Check out