Aftership
eDesk’s integration with Aftership allows you to view tracking data for all your orders directly in eDesk, so your agents can stay on top of tickets with central access to tracking data.
Benefits
- Streamline customer support with Aftership tracking data integrated into each customer ticket for quick access to relevant information.
- Use smart snippets to automatically insert Aftership tracking data into responses and automated message templates for quicker personalization.
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Feedback & Reviews
Generate more 5* reviews with smart selective feedback requests
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Support Email & Comms
BigCommerce
Send/receive messages from BigCommerce customers and view order data
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Webstore