eDesk logo

The Knot

About The Knot

The Knot is a wedding planning platform based in the USA that provides its customers with everything they need to plan the perfect wedding. Its partners offer venues, salons, catering, wedding cakes, DJs, videographers, rentals, florists, jewellers and more.

How does The Knot work with eDesk?

Once you connect your The Knot to eDesk, it will display all your messages, orders and order information in one place to help your Support Team stay on top of tickets.
Connect The Knot to eDesk to get all the information you need on-hand and respond faster to customer queries from one shared mailbox. You’ll also have the ability to choose whether you’d like to reply to the operator, customer or operator & customer.

What are the benefits of using the The Knot app?

Connecting your The Knot account to eDesk will allow you to see all your buyer messages from that The Knot account directly in your eDesk Mailbox.

You will also see the relevant The Knot customer data directly on the right-hand side of every single ticket so you can reply to your customers directly from eDesk.

All your orders on The Knot will be displayed within your eDesk account too.

You can also take advantage of all the amazing features eDesk has to offer:

A centralized inbox for all apps
Real-time dynamic Insights

Full team and The Knot channel reporting

Built in auto replies

Manage your The Knot marketplace SLAs

Auto-translate your messages

Respond faster with snippets and templates

Categories
Resources

Explore 250+ other apps & integrations

Blokker

About Blokker Blokker is an Amsterdam-based marketplace selling household and electrical goods. With 4 million visitors per month, Blokker’s secret is their focus on quality …

Intermarché

About Intermarché Intermarché is a chain of French supermarkets that has stores in many countries around the world. The Intermarché marketplace offers over 500,000 products …

eDesk Integration - Shopware

Shopware

About Shopware Shopware is the ideal solution for meeting the changing demands of ecommerce. The platform gives you the freedom to leverage your growth potential …

Go Sport

About Go Sport With more than 200 stores in 9 countries, French sports retailer Go Sport is one of Europe’s biggest distributors in sporting goods …