VoloCommerce

Connecting VoloCommerce to eDesk will equip you with all the context you need to achieve positive outcomes for your customers. Access all messages and orders from your VoloCommerce account directly in eDesk. All messages will continue to be delivered to your VoloCommerce account and it will also update when you send messages from eDesk.

Automatically forward emails from Volo into eDesk.

About Volo
Volo provides an end-to-end ecommerce platform, a reporting platform and services to grow your sales and profits on Amazon, eBay, OnBuy, web stores…

Volo and eDesk
Once you connect your Volo account to eDesk, your orders be matched to tickets within eDesk, and can be accessed from a link in within the ticket.

You can connect your Volo account so you can have all the information you need on-hand, help your Support Team stay on top of tickets and respond faster to customer queries from one shared mailbox.

What are the benefits of using the Volo app?
Connecting your Volo account to eDesk will allow you to open orders in Volo from with eDesk Mailbox. You’ll also be able to update Volo order notes from with eDesk.

Benefits

Streamline order management with a comprehensive view of VoloCommerce order data alongside each support ticket in eDesk for quick access to relevant information.
Improve communication and collaboration between teams with ability to seamlessly add notes to VoloCommerce orders from eDesk.
Provide your Support Team with instant access to all necessary information, streamlining ticket management and facilitating faster responses to customer queries from a unified mailbox.

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