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Your customers expect answers fast. When someone lands on your Shopify store with a question about sizing, shipping, or a product feature, they want help
Your customer buys on Amazon on Monday, leaves a question on Instagram Wednesday, and reaches out through your website on Friday. They expect you to
Running a Shopify store means handling customer questions every single day. Some arrive during your lunch break. Others come in at midnight. Your customers expect
When you’re selling on Amazon, eBay, Shopify, and TikTok Shop at the same time, customer support becomes a nightmare. Messages flood in from different platforms.
Your customer just bought something at 2 AM with a question about shipping. By 8 AM, they’re frustrated because nobody answered. By noon, they’ve left
What is AI for Shopify, and why should you care? In short, it connects the store data you already have with smarter tools that help
Can Shopify automation really move the needle on abandoned carts? Yes, when you combine Shopify real-time support with a few targeted Shopify automation workflows, you
Why does Shopify omnichannel support matter for modern eCommerce brands? Because today’s customers expect seamless experiences whether they’re shopping on your Shopify store, messaging you
How does AI personalize Shopify customer support, and is it worth your time? Short answer: yes, because it turns store data into timely help that
What is Shopify AI, and how does it help sellers right now? In a nutshell, it automates ‘busywork’, predicts what customers need, and gives your
What is it? In a landmark development, Shopify and Amazon are coming together to allow Shopify merchants the ability to incorporate Amazon’s ‘Buy with Prime’
Understanding the landscape of integrations between customer service platforms and eCommerce solutions like Shopify is vital for any online business. You might be contemplating whether
