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Category: Customer Service

Best Practice for Live Chat Prompts cover

Best practice for Live Chat prompts

This article will teach you more about the importance of an effective live chat feature for your brand and some of the best practices you

10 ways to make angry customers happy

Angry customers are something that all online sellers will have to deal with at some point. Find out how to turn this challenging situation around and deliver a positive outcome.

Ways AI customer support can improve your eCommerce business

3 ways AI customer support can improve your eCommerce business

Artificial Intelligence is the most exciting development in the field of customer support in recent memory, allowing businesses to engage more effectively with their clients than ever before. The knock-on effect that this is going to have on your bottom line is very exciting. Here’s why.

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