Customer segmentation in eCommerce: everything you need to know
Dive deeper into what eCommerce customer segmentation is, how it can benefit your brand and some quick and easy ways that you can implement it.
October 6, 2022
Dive deeper into what eCommerce customer segmentation is, how it can benefit your brand and some quick and easy ways that you can implement it.
Customer service is not an optional extra – it’s a crucial part of the business. No matter how good your customer service is, there’s always room for improvement. Find out how.
Get the information you need to maintain increased demand and digital sales throughout a global recession, as consumers prioritize staples over luxury purchases.
Could multi language customer support make a difference to your business? Multi language customer support If the answer is a resounding yes… Read on to
Increasing eCommerce conversion rates with live chat is becoming more and more effective thanks to systems like eDesk live chat. Did you know that by
This article will teach you more about the importance of an effective live chat feature for your brand and some of the best practices you
Angry customers are something that all online sellers will have to deal with at some point. Find out how to turn this challenging situation around and deliver a positive outcome.
Prime Day 2022, Amazon’s annual 2-day sales extravaganza will take place July 12-13th. It’s a great opportunity for you to boost your revenue, and turn
Artificial Intelligence is the most exciting development in the field of customer support in recent memory, allowing businesses to engage more effectively with their clients than ever before. The knock-on effect that this is going to have on your bottom line is very exciting. Here’s why.
If you’re an online retailer, you know that customer satisfaction is everything. Failing to provide good customer service can have a significant impact on your
[Infographic] Why online sellers need extraordinary multichannel customer experiences
Modern customers aren’t just shopping through one specific channel every time. The typical 21st Century customer interacts with numerous channels, both physical and digital, from
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