How to Use the Power and Influence of Gen Z to Your Business Advantage
Discover pro tips on how to leverage the power and influence of Gen Z to create a better eCommerce business.
March 21, 2023
Discover pro tips on how to leverage the power and influence of Gen Z to create a better eCommerce business.
If you’re considering customer support software for your business, there’s a good chance you’ll come across Zendesk (and of course, Zendesk alternatives). And that’s not
Customer experience is critical for the success of any eCommerce business. It refers to the overall impression that a customer has of a brand, based
If you’re an online retailer, you know that customer satisfaction is everything. Failing to provide good customer service can have a significant impact on your
Angry customers are something that all online sellers will have to deal with at some point. Find out how to turn this challenging situation around and deliver a positive outcome.
If you have an eCommerce customer-facing business in 2023, it’s a given that your customers are talking to your business, or, indeed, about your business,
Customer lifetime value (LTV or CLV) is a crucial metric that measures the total value a customer brings to a business over the course of
No matter what industry you're in today, it seems ChatGPT is going to have major implications for how you do business—and the eCommerce space is
Do you ever think promoting your online store feels more like a chase than a marketing initiative? You’re not alone. In fact, marketers believe that
Does your business have value? We’re talking profit, growth, and reputation. All of these things contribute to the value of your business, but there are
Any eCommerce store owner knows that owning an online store comes with challenges. There's the issue of how to provide excellent customer service, how to
Watching customer service videos is a great way to grow your knowledge, be inspired and find tips to share with your support team. Ranging from two minutes to twenty minutes, here are 14 inspirational customer service videos to inspire you and your team.
Want monthly eCommerce tips, trends and news direct to your inbox?
Choose your language
© eDesk 2022, All rights reserved.
