Category: Customer stories

How eDesk and Mirakl Connect helped Life Interiors cut response times by 60% and boost sales by 40%

Cillian Bracken-Conway January 26, 2026

How Ava Helped Electrical World Boost Efficiency and Customer Satisfaction

Unni January 26, 2026

The Perfect Prescription: How Hey Pharma Used eDesk AI to Cure their Customer Service Challenges

Sarah Grady January 26, 2026

How Expando Streamlined Support for 100+ Brands Across 1300 Channels

Unni August 1, 2025

Discover how CarParts.com improved customer response times using eDesk

Cillian Bracken-Conway June 4, 2025

See how Ava, eDesk’s AI chatbot, answers 70%+ of WaveSpa’s customer queries in an instant

Erin Bradley April 29, 2025

Hickies: How an Innovative Shoe Accessory Company Scales Its Customer Support

Alan Wall April 29, 2025

How eDesk helped Trainz.com to triple revenue with extraordinary customer support

Seamus Breslin April 29, 2025

How MyBoatStore streamlined customer service when support tickets dramatically increased

Cillian Bracken-Conway April 29, 2025

How eDesk helped Cymax Group centralise multichannel customer support

Alan Wall April 29, 2025

How eDesk helped Sauder create a connected customer experience

Lauren Okruch April 29, 2025

How eDesk helped Q-Parts24 to drive and scale their business

Cillian Bracken-Conway April 29, 2025