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  • Features

    FEATURES

    Smart Inbox

    Get all ticket and order data in one place

    Live chat

    Make customers happier with real time responses

    Feedback

    Turn great sales into great reviews

    Automations

    Streamline customer support with our smart tools

    Insights

    View performance trends across your entire business

    our product

    Customer Case Studies

    Learn from the eDesk community's successes

  • Product tour
    Interactive product tour menu data-lazy-srcset=

    Interactive Product Tour

    See the only customer support helpdesk designed with your business in mind in action

    Take the tour
    book a demo menu data-lazy-srcset=

    1-to-1 demo

    Let one of our industry experts show you how eDesk can help your business grow

    Book a demo
  • Integrations

    marketplace

    Over 200 native integrations so you can support customers everywhere you sell

    Amazon

    eBay

    Walmart

    Etsy

    Wish

    Mirakl

    All 200+ marketplaces

    d2c or retail

    Deliver consistent onbrand customer support across all your webstores

    Shopify

    Adobe Commerce

    BigCommerce

    WooCommerce

    Prestashop

    Wix

    All D2C or retail

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    Let customers choose how they get in touch and connect conversation threads in one place

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    Live Chat

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    All communication

    Tracking & Shipping

    Connect delivery details with orders and message threads alongside your support tickets

    Aftership

    Shipstation

    Veeqo

    All tracking & shipping

    management & automation

    Optimise customer service by adding business and logistics insights to your support tickets

    ChannelAdvisor

    Linnworks

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