eDesk logo

Coppel

Send/receive messages to/from your Coppel customers.

About Coppel

Coppel is a Mexico-based retail chain that is one of the largest retailers in the world. Coppel sells a vast range of products that includes electronics, fashion, homewares, furniture, musical instruments, vehicles, and more.

How does Coppel work with eDesk?

Once you connect your Coppel to eDesk, it will display all your messages, orders and order information in one place to help your Support Team stay on top of tickets.
Connect Coppel to eDesk to get all the information you need on-hand and respond faster to customer queries from one shared mailbox. You’ll also have the ability to choose whether you’d like to reply to the operator, customer or operator & customer.

What are the benefits of using the Coppel app?

Connecting your Coppel account to eDesk will allow you to see all your buyer messages from that Coppel account directly in your eDesk Mailbox.

You will also see the relevant Coppel customer data directly on the right-hand side of every single ticket so you can reply to your customers directly from eDesk.

All your orders on Coppel will be displayed within your eDesk account too.

You can also take advantage of all the amazing features eDesk has to offer:

A centralized inbox for all apps
Real-time dynamic Insights

Full team and Coppel channel reporting

Built in auto replies

Manage your Coppel marketplace SLAs

Auto-translate your messages

Respond faster with snippets and templates

Más de 250 aplicaciones e integraciones

Opcional

NBC Universal

About NBC Universal NBCUniversal Checkout is One Platform’s new commerce engine that grants any business—local or national, newly or originally direct-to-consumer—the ability to set up …

Opcional

Food Service Exchange LLC

About Food Service Exchange LLC Food Service Exchange is an American marketplace where industry-leading manufacturers and dealers sell overstock, closeout and scratch-and-dent products with free …

Opcional

eDesk Talk

How does eDesk Talk work with eDesk? eDesk Talk is a cloud-based voice solution that enables you to speak directly to your customers via your …

Opcional

La Redoute

About La Redoute La Redoute is the second biggest retailer of women’s fashion in France. A well-known retail platform with an international customer base, La …

See our Privacy Notice for details as to how we use your personal data and your rights.

Consulte nuestro Aviso de Privacidad para saber cómo utilizamos sus datos personales y sus derechos.