Feedback express

Feedback Expressis now part of eDesk Feedback 🎉

In 2019, eDesk acquired FeedbackExpress, the much loved Amazon feedback tool, for safely requesting and boosting seller feedback and reviews. Over the years we’ve listened to and learned from our FeedbackExpress customers and brought their best insights to reality in our

eDesk Feedback

product.

FeedbackExpress customers now love eDesk Feedback’s

100% compliant and automated system

for gathering more feedback and reviews safely. They also love the fact that they can gather reviews across Amazon, eBay, Trustpilot and Google My Business, effectively increasing conversions on their webstores too.

Free 14-day trial • No credit card required

“Using eDesk, we have increased our feedback across Amazon and eBay to over 400 positive reviews per month, maintaining a 99% positive seller rating.”

Abbey Render, Assistant Manager, Indigo Herbs

Abbey from Indigo Herbs

Get up to 52% moreAmazon reviews and feedback.

Now you can automatically trigger official Amazon rating requests using the same system behind the Request a Review feature in Seller Central. No manual clicking per order, no worrying about restrictions—just a fully automated process that is 100% compliant with Amazon’s policies.

Here’s why it outperforms your own messages…

The only customer support help desk built exclusively for eCommerce
North Laine Accessories

“We’ve been hitting 100% positive feedback since we started using eDesk. Our Amazon feedback is now at 100% which was previously unheard of for us.”

North Laine Accessories

The only feedback solution built right into a unified customer service help desk.

Fewer negative reviews

Fewer negative reviews and negative feedback 😊

Because feedback functionality is linked directly to a complete customer service help desk, you can instantly block scheduled requests to certain buyers who are unhappy with your product or service—thus reducing negative reviews and feedback.

Fewer negative reviews

Higher engagement rates with your buyers 👏

Just made a customer happy with a super fast response to their query? Now you’ll be able to send your feedback or product review request there and then, greatly increasing the likelihood of getting a positive feedback or review.

Free 14-day trial • No credit card required

More channels, more features,more feedback and reviews!

amazon
ebay
Trustpilot
Google My Business

FeedbackExpress was the Amazon feedback tool trusted across more than 10 Amazon marketplaces, but eDesk Feedback can help you build trust and visibility for everywhere you sell.

For multichannel sellers, that just hasn’t been possible from one place until now. Amazon has its own review system, eBay has its own, Trustpilot is fantastic for web stores but it’s yet another system—and if you want to bolster conversions through Google search—well that’s another system.

But…

eDesk Feedback brings it all togetherfor one simple price.

Professional

$

99

/mo

billed annually

25,000

Feedback requests per month

  • Unlimited marketplaces
  • Automated feedback requests
  • Templates and Snippets
  • Seller and product reviews
  • Negative feedback management
  • Coordinate intelligent request schedules
  • Feedback report analytics
  • Sales dashboard
  • Email support

Premium

$

199

/mo

billed annually

60,000

Feedback requests per month

  • Unlimited marketplaces
  • Automated feedback requests
  • Templates and Snippets
  • Seller and product reviews
  • Negative feedback management
  • Coordinate intelligent request schedules
  • Feedback report analytics
  • Sales dashboard
  • Email support
  • Phone support

Ultra

$

299

/mo

billed annually

100,000

Feedback requests per month

  • Unlimited marketplaces
  • Automated feedback requests
  • Templates and Snippets
  • Seller and product reviews
  • Negative feedback management
  • Coordinate intelligent request schedules
  • Feedback report analytics
  • Sales dashboard
  • Email support
  • Phone support
  • Live chat support

What are you waiting for?

Get started today and join thousands of sellers, big and small, who are increasing their sales and online reputation with more feedback and product reviews.

Free 14-day trial • No credit card required