eDesk’s seamless Wish integration helps you respond faster by centralising your Wish customer messages and order information all in one place.
eDesk displays all of your Wish customer messages in one place, helping your Support Team stay on top of tickets. You can connect all your Wish marketplaces and other channels including social so you can prioritise tickets, have all the information you need on-hand and respond faster to customer queries from one shared mailbox.
eDesk’s AI and one-click responses help Wish merchants deal with busy sales periods and stay on top of their customer service metrics including response times and SLAs.
eDesk’s auto-translation feature helps Amazon sellers support international marketplaces including Germany, France, Spain and Italy with automatically generated professional translations for incoming and outgoing support messages.
eDesk’s shared inbox and auto-assign features help customer support teams work more effectively and efficiently. Your support agents will love the @mention feature which allows colleagues to collaborate together to resolve their Wish tickets more quickly.
eDesk is a powerful helpdesk for eCommerce retailers and online sellers that combines customer interactions from your website, marketplaces, and all your social channels into a simple dashboard that your team will love.
Not only does eDesk natively integrate with Wish, but with 75+ other marketplaces, webstores and integrations. Forget logging into multiple marketplace mailbox—eDesk centralises all of your customer support queries from all your channels in one place.
Handle high volumes of messages in no time at all
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