eDesk logo

Yoox

Send/receive messages to/from your Yoox customers.

About Yoox

Established in 2000, YOOX is the world’s leading online store for fashion, design and art that lasts a lifetime and beyond. Available in more than 100 countries with 10 languages, YOOX provides a seamless shopping experience across all devices with easy returns and multilingual customer care 24/7, 365 days a year.

How does Yoox work with eDesk?

Once you connect your Yoox to eDesk, it will display all your messages, orders and order information in one place to help your Support Team stay on top of tickets.
Connect Yoox to eDesk to get all the information you need on-hand and respond faster to customer queries from one shared mailbox. You’ll also have the ability to choose whether you’d like to reply to the operator, customer or operator & customer.

What are the benefits of using the Yoox app?

Connecting your Yoox account to eDesk will allow you to see all your buyer messages from that Yoox account directly in your eDesk Mailbox.

You will also see the relevant Yoox customer data directly on the right-hand side of every single ticket so you can reply to your customers directly from eDesk.

All your orders on Yoox will be displayed within your eDesk account too.

You can also take advantage of all the amazing features eDesk has to offer:

A centralized inbox for all apps
Real-time dynamic Insights

Full team and Yoox channel reporting

Built in auto replies

Manage your Yoox marketplace SLAs

Auto-translate your messages

Respond faster with snippets and templates

Explore 250+ other apps & integrations

Holt Renfrew

About Holt Renfrew Holt Renfrew is an iconic Canadian luxury department store chain that was founded in 1837. Offering designer clothing and accessories, footwear, fragrances, …

Retif

About Retif Retif is a European leader providing services, fittings, and equipment to shops, boutiques and offices. Retif sources the best products at the best …

Liverpool

About Liverpool Liverpool is a mid-to-high end retailer that operates the largest chain of department stores in Mexico. How does Liverpool work with eDesk? Once …

Onceit

About Onceit As one of New Zealand’s fastest-growing online fashion sites, Onceit is here to deliver premium designer goods at insider prices. How does Onceit …