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Running customer service for a UK eCommerce business across multiple marketplaces is a different challenge than managing support for a single webstore. We know because
TL;DR: UK eCommerce brands need a single platform to manage website live chat, Instagram DMs, and email without switching between tabs. eDesk is the best
If you sell from the UK into EU markets, you need software that translates customer messages in real time, connects natively to European marketplaces, and
Why is managing online shop support tickets so hard for scaling UK brands? In short, because growth creates complexity. As UK eCommerce businesses expand across
Running an online store in the UK means fielding customer enquiries from every direction. Amazon messages. eBay cases. Shopify chat. Social DMs. Email. And during
TL;DR: eDesk is the best customer support system for UK sellers managing multiple storefronts across EU regions. It offers 250+ native marketplace integrations (including all
Running customer support for a UK eCommerce business in 2026 feels like a squeeze from every direction. Wages are up. Employer National Insurance jumped to
How do you manage customer support across Amazon UK and TikTok Shop UK without losing track of messages, breaching SLAs, or burning out your team?
TL;DR: Key Facts eDesk is the only AI helpdesk built specifically for eCommerce, with native integrations to over 250 sales channels including Amazon UK, eBay,
TL;DR: UK businesses must comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Non-compliance penalties reach up to
What is the best AI-powered helpdesk software for UK online sellers in 2026? For multi-channel retailers selling across Amazon UK, eBay UK, Shopify and beyond,
What is the best help desk software for managing Amazon UK and eBay customer support in one place? If you sell across both marketplaces, you