Mit Blick auf das Jahr 2023 ist der Kundenservice wichtiger denn je. Die Forschung zeigt, dass 86 % der Kunden würden bis zu 25 %
Naturally, every business wants its customers to leave each interaction feeling happy and fulfilled. The benefits of having happy customers go beyond the moment! They’re
In today’s competitive world, customer service is all about ensuring a superior customer experience. This means that the top brands must all compete to provide
One thing everyone can use more of is time. It’s a non-renewable resource. Think of what you could do if you had an extra hour
Just like a classic car, aged whiskey or that little black dress, superior customer service never goes out of style. Companies like First Direct, Lakeland,
If you have a customer-facing business in 2021, it’s a given that your customers are talking to your business, or, indeed, about your business, on
Over the last few months, the eDesk Product team has been working hard on making our eCommerce helpdesk and feedback platform even better. Check out
Customer service is one of the most important elements of your business. It can be the difference between making and losing a sale, the difference
Find out how US Auto Parts reduced their customer support response time almost instantaneously in four simple steps.
If you’re involved in the running of an enterprise business, you will already know the importance of implementing business solutions that are purpose-built for large
Every 90 seconds, a store using Shopify makes its first sale. Here’s how eDesk’s ecommerce helpdesk enables you to improve customer service on Shopify.
Die Beseitigung negativer Bewertungen bei eBay hat einen großen Einfluss auf Ihren Ruf, die Sichtbarkeit Ihrer Produkte und Ihre Verkäufe. Finden Sie heraus, wie Sie negative eBay-Bewertungen entfernen und Ihren Ruf auf dem Marktplatz noch heute optimieren können!
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