Benefits
Eliminate manual data entry by automatically logging all inbound and outbound calls, as well as missed calls and voicemails in eDesk.
Automatic Ticket Creation in eDesk when an agent picks up the Aircall phone so they can take notes in real-time without missing key information.
Automatically log all Aircall call notes, tags, and recordings in eDesk Leverage this information for internal training, prospect resolutions, reporting etc
Get a complete picture of the caller in an instant with a consistent thread of all your customer interactions centrally recorded in eDesk.
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Back Market
Simplifica el soporte al cliente de Back Market con comunicaciones centralizadas en eDesk.
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Otto
Optimiza la atención al cliente de Otto con comunicaciones centralizadas en eDesk.
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Reverb
Conecta Reverb a eDesk para centralizar los mensajes, pedidos y datos de los clientes en una sola plataforma. Optimiza la atención y responde a los clientes de manera más rápida.
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