Fonq

Send/receive messages to/from your Fonq customers.

About Fonq

Based in The Netherlands, fonQ is a leading online specialist in home, garden and lifestyle partners

How does Fonq work with eDesk?

Once you connect your Fonq to eDesk, it will display all your messages, orders and order information in one place to help your Support Team stay on top of tickets.
Connect Fonq to eDesk to get all the information you need on-hand and respond faster to customer queries from one shared mailbox. You’ll also have the ability to choose whether you’d like to reply to the operator, customer or operator & customer.

What are the benefits of using the Fonq app?

Connecting your Fonq account to eDesk will allow you to see all your buyer messages from that Fonq account directly in your eDesk Mailbox.

You will also see the relevant Fonq customer data directly on the right-hand side of every single ticket so you can reply to your customers directly from eDesk.

All your orders on Fonq will be displayed within your eDesk account too.

You can also take advantage of all the amazing features eDesk has to offer:

A centralized inbox for all apps
Real-time dynamic Insights

Full team and Fonq channel reporting

Built in auto replies

Manage your Fonq marketplace SLAs

Auto-translate your messages

Respond faster with snippets and templates

Explorez plus de 75 autres applications et intégrations

Facultatif

TradeSquare

About TradeSquare TradeSquare is a fair dinkum Australian B2B trading platform for Australian SMEs to source products from Australian distributors and wholesalers. TradeSquare have assembled …

Facultatif

MediaMarkt

About MediaMarkt Operating in 13 countries and selling over 200 brands, MediaMarkt is Europe’s biggest retailer of consumer electronic goods. Retail partners for the MediaMarkt …

Facultatif

Nocibé

About Nocibé With 12 million customers and nearly 60 million visitors to its website, Nocibé is a leading French retailer of perfumes and cosmetics. How …

Facultatif

H&M Home

About H&M Home H&M HOME is a leading multinational home decor and accessories retailer that is part of H&M, the second-largest clothing retailer in the …

See our Privacy Notice for details as to how we use your personal data and your rights.

Consultez notre avis de confidentialité pour savoir comment nous utilisons vos données personnelles et quels sont vos droits.