
Anticipating Needs: Using Customer Data for Proactive Support in the UK Market
The UK eCommerce landscape is experiencing unprecedented growth, with retail sales reaching £177.11 billion in 2024 and 62.1 million users expected by 2025. In this
VP, Americas | eDesk
Product Manager, Repricer
Amazon Prime Day is poised to break records again in 2023. This 2-day, revenue generating extravaganza is a sure-fire way to generate revenue quickly. However, this influx in sales also comes with its own set of challenges and headaches that can negatively impact sales now and going into the holiday season.
But we have a secret weapon. And it’s called Automation.
Our experts from eDesk and Repricer got together to explore how automation can help with some of the hands-on tasks of Prime Day. Some of what they discussed include:
The UK eCommerce landscape is experiencing unprecedented growth, with retail sales reaching £177.11 billion in 2024 and 62.1 million users expected by 2025. In this
Buy Now, Pay Later (BNPL) services have revolutionised UK shopping, with 2 in 5 UK adults (42%) having used BNPL services at some point, representing
The landscape of UK customer service is transforming rapidly. With satisfaction levels at their lowest since 2010 and over 50% of customers switching to competitors
Bottom Line Up Front: Regional eCommerce UK requires understanding distinct shopping behaviours and cultural preferences across Scotland, Wales, and Northern Ireland. Supporting diverse UK customers
The UK’s thriving eCommerce sector faces unprecedented fraud challenges. With global eCommerce fraud losses reaching £48 billion annually and 50% of UK businesses experiencing cybersecurity
The landscape of digital commerce is rapidly evolving, and voice technology sits at the forefront of this transformation. As smart speakers become increasingly prevalent in
Choose your language
© eDesk 2022, All rights reserved.