Klaviyo

eDesk Feedback will help you improve your online brand reputation by automating feedback requests on Amazon, eBay, FNAC, CDiscount, Shopify, Magento, Bigcommerce, Prestashop, Trustpilot and Google. Feedback allows you to centrally configure custom feedback rules to trigger smart selective feedback requests when a customer meets your rule conditions. When negative feedback is received, automations can be used to quickly assign the ticket to an agent and even respond on their behalf.

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Benefits

Unlock more conversions by triggering the right message at exactly the right time based on customer support interactions.
Automate sentiment based campaigns to win back unhappy customers
Take control of your Klaviyo campaigns with increased rule customization and customer personalization.

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eDesk Knowledge base

Reduce customer queries by up to 30% with eDesk Knowledge base

Kaufland.sk

Streamline Kaufland.sk customer support with smart, centralized customer support in eDesk.

Veeqo

Automatically forward emails from Veeqo into eDesk.

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