All your eCommerce customer support tips, education and news

What is the Amazon Request a Review Button?

Cillian Bracken-Conway April 7, 2021

11 Ways to Find Trending Products to Sell on Your eCommerce Site in 2025

Cillian Bracken-Conway March 31, 2021

7 Ways an eCommerce Helpdesk Can Boost Your Business

Cillian Bracken-Conway March 30, 2021

4 Customer Feedback Templates That Actually Get Results

Cillian Bracken-Conway March 27, 2021

Help Your Helpdesk Empower Your Brand

Ann O'Sullivan March 23, 2021

Amazon Seller Feedback: Everything You Need to Know

Cillian Bracken-Conway March 22, 2021

What Does Data Tell Us About the Future of eCommerce?

Cillian Bracken-Conway March 16, 2021

eDesk Supercharges Customer Support with AI Advancements, Equipping Retailers for Ongoing eCommerce Boom

Cillian Bracken-Conway March 16, 2021

A Message From Our CEO: The Next Phase of eDesk

Ann O'Sullivan March 16, 2021

7 Top Customer Support Trends for 2021

Cillian Bracken-Conway March 8, 2021

eDesk Product Update: Feb 2021

Cillian Bracken-Conway February 16, 2021

99+ Essential Customer Service Statistics for 2025

Cillian Bracken-Conway February 4, 2021