
The Ultimate Guide to Effective Mirakl Customer Support
Mirakl is a great place for eCommerce sellers to grow. But with growth comes more customers, and the bigger you are, the greater their expectations
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Mirakl is a great place for eCommerce sellers to grow. But with growth comes more customers, and the bigger you are, the greater their expectations
February 2025 Update – eDesk Leads the Pack for TikTok Shop Customer Support There’s been an update to our TikTok Shop offering, and it’s great
As an eBay seller, your competitors are already gearing up for Black Friday and Cyber Monday (BFCM). Are you? Don’t get left behind—avoid these common
Providing stellar customer service on marketplaces is crucial for building a loyal customer base and increasing sales. With the right strategies, you can create a
1. Not Preparing Early Enough Mistake: Waiting until the last minute to plan promotions, update your site, or organize inventory. Avoid It: Start planning 6
Black Friday and Cyber Monday might only come once a year, but for Amazon sellers, the planning starts months in advance. Because this is the
With Cyber Monday 2025 expected to reach $13.3 billion in online sales and Black Friday projected to hit $10.8 billion, preparation is crucial for eCommerce
Black Friday is the highlight of the year for online sellers. It’s the ultimate opportunity to boost revenue, clear out inventory, and bring in new
Black Friday 2025 is shaping up to be another record-breaking event for online sellers, and if you’re an eCommerce seller, now’s the time to prepare.
Your business’s relationship with your customers doesn’t end at the point of sale. Your customers will need to learn how to use your products, how
AI chatbots are revolutionizing the e-commerce landscape by transforming how customers interact with online platforms and make purchasing decisions. From Amazon’s AI-powered assistant, Rufus, to
Service Level Agreements (SLA’s) allow marketplaces to ensure third-party sellers deliver customer service to their clients within an acceptable time frame. Amazon for example dictates