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The UK’s digital retail landscape is evolving at breakneck speed, with British online shoppers becoming increasingly sophisticated in their expectations. As we look towards 2025
AI translation has transformed how global support teams manage customer queries. But when it comes to technical product support (where accuracy is completely non-negotiable), how
Any eCommerce store owner knows that owning an online store comes with challenges. There’s the issue of how to provide excellent customer service, how to
Personalization is the word on every eCommerce brands lips, and with good reason. If it isn’t on yours, it’s time you got in step. While
The Challenge: Deciphering Long and Complex Customer Messages In customer service, agents often face lengthy, disorganised, or emotionally charged messages from customers. And when we
In marketplaces like Amazon and eBay (which move in real-time, all the time), customer service speed and quality can directly impact your seller ratings and
If you sell on Amazon, every piece of negative feedback is more than just a digital slap on the wrist. It’s a direct hit to
If you’re an eBay seller, you don’t need us to tell you that dealing with eBay Resolution Centre cases can be a major pain point
Are you struggling to manage your Amazon customer reviews these days? Keeping up with all the tasks you have to manage as a seller is
Choosing the right free Shopify theme for your online store can be surprisingly challenging. You need something fast, stylish, and flexible — but with countless
They say knowledge is power, and that’s certainly true for aspiring Amazon third-party sellers. Amazon is one of the most popular online marketplaces worldwide, with
Looking for the best CRM for eCommerce success in 2025? Whether you’re running a Shopify store, managing multiple sales channels, or scaling a niche brand,
26th June 2025
10am EDT | 3pm IST/BST | 4pm CEST
eDesk
Webinar
