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Author: Ann O'Sullivan

Zendesk and Shopify – Does it work?

Understanding the landscape of integrations between customer service platforms and eCommerce solutions like Shopify is vital for any online business. You might be contemplating whether

Best Shopify Customer Service Apps in 2023 cover

Best Shopify Customer Service Apps in 2023

If you’re not using Shopify customer service apps for your online store, you’re missing out. There are several factors that help determine your eCommerce store’s

The 11 Best Zendesk Alternatives for 2024

If you’re considering customer support software for your business, there’s a good chance you’ll come across Zendesk (and of course, Zendesk alternatives). And that’s not

Headless eCommerce solutions cover

Headless eCommerce solutions

If there’s one thing that eCommerce offers in abundance, it’s flexibility. Unlike traditional brick-and-mortar stores, if your eCommerce strategy is failing or your products go

How to value an eCommerce business cover

How to value an eCommerce business

Does your business have value? We’re talking profit, growth, and reputation. All of these things contribute to the value of your business, but there are